Sleep Inn Lufkin

Response from the owner 9 months ago Dear Mike, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had such a great experience with us. Jessie will be especially pleased to know that her efforts made such a positive impact on your stay! It’s wonderful to know that your room met your expectations and that we could accommodate your boat and parking needs. Providing exceptional service is what we strive for, and it means a lot to hear that you felt genuinely cared for during your time with us. We truly appreciate your recommendation and hope to welcome you back the next time you're in the area! Kind regards, Monica Idrogo Guest Services Manager

Response from the owner 3 months ago Dear Melvin, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that our breakfast was a highlight "THE BOMB" is exactly what we love to hear! I'll be sure to share your kind words To Zaria, as I am sure your comment will put a smile on her face. We sincerely appreciate your feedback and are honored to be your go-to place whenever you’re back in town. We can’t wait to welcome you again soon! Kind regards, Monica Idrogo Guest Services Manager

Response from the owner 2 weeks ago Thank you for taking the time to share your experience with us! We are delighted to hear that our evening clerk made such a positive impression during your stay. Providing friendly, responsive service is one of our highest priorities, and it's wonderful to know she was able to assist you promptly and professionally whenever you needed help. We will be sure to share your kind comments with her and recognize her outstanding efforts. Our team is dedicated to creating a comfortable and stress-free experience for every guest, whether it's assisting with room needs, providing local recommendations, or simply offering a warm welcome. Feedback like yours reminds us why exceptional hospitality matters. Thank you for choosing to stay with us at the Sleep Inn and MainStay Suites in Lufkin. We look forward to welcoming you back and continuing to provide the clean accommodations, attentive service, and comfortable experience that make our hotel a great choice for travelers visiting the area. Please be safe on all your travels and we hope to see you again soon!

Response from the owner 3 months ago Thank you so much for your kind words about our beds, staff, and especially the hot tub—we’re thrilled to hear you had such a relaxing and enjoyable stay! I would like to sincerely apologize for the inconvenience you experienced with the Wi-Fi during your visit. We understand how important a reliable connection is, and we’re glad to share that the issue has since been resolved. Your feedback helped us address it quickly, and we truly appreciate your patience. It means a lot to us that, despite this hiccup, you still had a very good stay. We look forward to welcoming you back for another great experience! Kind regards, Monica Idrogo Guest Services Manager